Terms of Service

SKOUPI LLC

Effective Date: Jan 1st, 2026

SMS Messaging Terms & Compliance

1. Program Description:

This messaging program sends appointment confirmation and reminder messages to customers who have booked an appointment with SKOUPI through our website at www.skoupi.com, or via our scheduling forms, and have explicitly opted in to receive SMS notifications. Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages include scheduling confirmations, appointment reminders, rescheduling updates, and customer support communications.

2. Cancellation Instructions:

You can cancel the SMS service at any time. Simply text "STOP" to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Support Information:

If you experience issues with the messaging program, reply with the keyword "HELP" for more assistance, or reach out directly to [email protected] or call (830) 730-4393 during business hours.

4. Carrier Liability:

Carriers are not liable for delayed or undelivered messages.

5. Message & Data Rates:

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage and appointment schedule. For questions about your text plan or data plan, contact your wireless provider.

6. Supported Carriers:

Our SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers.

7. Age Restriction:

You must be 18 years or older to participate in our SMS program.

8. Privacy Policy:

For privacy-related inquiries, please refer to our Privacy Policy at www.skoupi.com/privacy-policy

We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications.

General Terms

This website (the "Site") is owned and operated by SKOUPI ("COMPANY," "we" or "us"). By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from SKOUPI.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Intellectual Property Rights

Our Limited License to You

This Site and all the materials available on the Site are the property of SKOUPI and/or our affiliates or licensors and are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for your personal non-commercial use.

You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us

By posting or submitting any material (including comments, blog entries, social media posts, photos, and videos) to us via the Site, internet groups, or other digital venues, you represent that you own the material or have obtained the necessary permissions. You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, sell, exploit, create derivative works from, distribute, and publicly perform or display such material.

Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.

The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree at all times to indemnify and hold harmless SKOUPI, its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.

Online Commerce

Certain sections of the Site may allow you to purchase products and services from third-party vendors. We are not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of these products and services. If you make a purchase from a third party linked through the Site, the information obtained during your visit, including payment information, may be collected by both the merchant and us.

Your participation in any dealings with third-party vendors is solely between you and the third party. SKOUPI shall not be responsible for any loss or damage incurred as a result of such dealings.

Registration & Passwords

To access certain features of the Site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

If you suspect unauthorized use of your account, notify us immediately at [email protected]. We are not liable for any loss or damage arising from your failure to comply with this obligation.

Termination

We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state in which SKOUPI operates. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

Changes to Terms of Service

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.

For any questions regarding these Terms of Service, please contact us at:

SKOUPI LLC

Phone: (830) 730-4393

Email: [email protected]

Website: www.skoupi.com

By using our website and services, you consent to these Terms of Service.


VETERAN OWNED & OPERATED

HASSLE-FREE, NO CONTRACTS EVER

Gate Secured + Photo

PET-SAFE SANITATION EVERY VISIT

100% Satisfaction Guarantee

Frequently Asked Questions

Do I need to be home during the service?

Nope! As long as we can access your yard, we can complete the cleanup without you being there. You’ll receive a text alert when your technician is on the way so you always know when to expect us.

Can you clean with my dog in the yard?

Yes! We love working around dogs. If our staff has never met your dogs before and you are home, please let the technician know ahead of time that you will be letting the dogs out for an introduction. We don’t want to startle anyone! 

We only ask that dogs with any history of aggression stay inside during your cleanup to protect our technicians. If your dog shows any aggression towards our technicians we ask that you secure them inside or be removed from our service.

What areas do you serve for pet waste removal?

📍 San Antonio

📍New Braunfels

📍Garden Ridge

📍Schertz / Cibolo

📍Converse Area (Converse, Live Oak, Selma, Universal City)

📍Kirby / Windcrest

📍Elmendorf

📍Marion

Not sure if we service your area? Send us a text at 830-730-4393 and we'll let you know!

How often can I schedule dog waste removal services?

We offer weekly, bi-weekly, twice-a-week, and monthly poop scooping services depending on your needs.

How do you handle bad weather?

Safety comes first for your pets, our team, and your property. If severe conditions like lightning, heavy rain, or storms make it unsafe to scoop, we’ll reschedule for the next available day. If that’s not possible, we return on your next regular service day.

How will I recognize your team when they arrive?

Our technicians arrive in Skoupi uniforms and drive clearly marked vehicles, ensuring you always know who is on your property.

Are you insured?

Yes — we are fully insured. While we treat every yard with care, you’re protected in the rare event something unexpected happens.

What if there’s a problem with my service?

Your satisfaction means everything to us. If something isn’t right, reach out immediately — we’ll fix it fast and make sure you’re happy with the results.

How do you ensure the safety of my dogs?

We protect your pets by sanitizing our tools and shoes after every yard using kennel-grade disinfectant. We also send a gate-closed photo after each service for peace of mind. All technicians are background-checked, vetted, and trained to work safely around pets.

Do I have to sign a contract?

Never. We offer no-contract service — start, pause, or cancel anytime by calling our team at 830-730-4393.

How do you dispose of the waste?

We double-bag all waste and place it in your trash can or on the side of your house. (or in a designated spot on your property if you prefer). Clean and simple.

Busy Life? No time to Scoop?

Give us a try commitment-free!

No Contracts - so you can start, pause or cancel anytime

Service Notifications - know when we are on the way and when the job is done. We send a secured gate photo every time.

100% Satisfaction Guaranteed

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Hassle-Free

No Contracts.

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Thorough Cleanups

Reliable Service.

Excellence

100% Satisfaction Guarantee

You're our top priority.

SERVICE AREAS

📍San Antonio Area
San Antonio • Converse • Live Oak • Selma • Universal City • Kirby • Windcrest • Elmendorf

📍New Braunfels / I-35 Corridor
New Braunfels • Schertz • Cibolo • Garden Ridge • Marion

CONTACT US

Call/Text

Email

We Respond Fast!

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